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To open a support ticket in the Support section, follow these steps:

  1. Log In to Your Account: Start by logging into your account on the website or platform where you need assistance.
  2. Navigate to the Support Section: Look for a menu option labeled "Support". Click on it to access the support area.
  3. Fill Out the Ticket Form: You will be presented with a form to fill out. Provide all the required information, such as:
    1. Your name and contact information
    2. Type of product
    3. A detailed description of the issue you are experiencing
    4. Any relevant screenshots or files that may help explain the problem
  5. Review Your Information: Before submitting, double-check that all the information is accurate and complete. This will help the support team assist you more effectively.
  6. Submit the Ticket: Once you are satisfied with the information provided, click the "Submit" button to send your ticket to the support team.
  7. Check for Confirmation: After submitting, you should receive a confirmation email or notification indicating that your ticket has been received. This may include a ticket number for reference.
  8. Follow Up if Necessary: If you do not receive a response within the expected timeframe, you can follow up on your ticket using the ticket number provided.

Maximum Response time from our expert is 48 Business hours

By following these steps, you can successfully open a support ticket and get the assistance you need.

In the Documentation section, you need to select the relevant product (either Manual Dispenser or Electronic Dispenser). Within the corresponding section, you will find quick troubleshooting guides, demonstration videos, technical documentation, and more

All PDF documents are available for viewing on the platform and can be downloaded.

The warranty is for 18 months starting from Products' delivery.

If you have an issue with the manual dispenser, you can find relevant information on our platform. By navigating to the Documentation section and selecting "Manual Dispenser," you will be directed to the product page, where you can access official documentation, videos, and FAQs.If I have an issue with manual dispenser, where I can find relevant information?

If you have an issue with the electronic dispenser, you can find relevant information on our platform. By navigating to the Documentation section and selecting "Electronic Dispenser," you will be directed to the product page, where you can access official documentation, videos, and FAQs.If I have an issue with manual dispenser, where I can find relevant information?

1. Download the Document:

  • Look for a button or link that says "Download" 
  • If prompted, choose the format you want to download the document in (PDF is common). The document will be downloaded to your computer.

2. Open Google Translate: Go to the Google Translate website by typing `translate.google.com` in your web browser.

3. Select the Document Translation Option: Click on the "Documents" option located above the text input box.

4. Choose the Language: Select the original language of the document in the left dropdown menu and the target language you want to translate it into in the right dropdown menu.

5. Upload Your PDF Document: Click on the "Browse your computer" button. Navigate to the location where you saved the downloaded document from Odoo, select it, and click "Open."

6. View the Translated Document: Once the translation is complete, the translated text will be displayed on the screen. You can read it directly in the browser.

7. Review the Translation: Remember that automated translations may not be perfect. Review the translated text for accuracy and make any necessary adjustments.