What are you looking for?

To open a support ticket in the Support section, follow these steps:

1. Log In to Your Account: Start by logging into your account on the website or platform where you need assistance.
2. Navigate to the Support Section: Look for a menu option labeled "Support". Click on it to access the support area.
3. Fill Out the Ticket Form: You will be presented with a form to fill out. Provide all the required information, such as:
4. 1. Your name and contact information
   2. Type of product
   3. A detailed description of the issue you are experiencing
   4. Any relevant screenshots or files that may help explain the problem
5. Review Your Information: Before submitting, double-check that all the information is accurate and complete. This will help the support team assist you more effectively.
6. Submit the Ticket: Once you are satisfied with the information provided, click the "Submit" button to send your ticket to the support team.
7. Check for Confirmation: After submitting, you should receive a confirmation email or notification indicating that your ticket has been received. This may include a ticket number for reference.
8. Follow Up if Necessary: If you do not receive a response within the expected timeframe, you can follow up on your ticket using the ticket number provided.

By following these steps, you can successfully open a support ticket and get the assistance you need.

The warranty is for 18 months from the date the goods are available in stock at Ostan Group.